CAOS Conflict Management provides mediation, conflict coaching and conflict management training.
Mediation can be used for resolving disagreements between parents and schools/local authorities regarding the provision of special education for a child, or it can be used to resolve disagreements between staff, or between a school and parents over issues such as exclusion or difficult relationships between pupils and teachers.
Conflict Coaching is 1-to-1 support for individuals experiencing difficult relationships or communication breakdowns. It can provide support for senior teachers having difficulty in managing staff and for other staff experiencing difficulties with colleagues or parents or pupils.
Conflict management training can help a school resolve difficulties with parents through developing more effective communication and more effective responses to conflict when it arises. All of our training is developed from direct experience of mediating conflict in a range of fields over the last 18 years.
Difficult relationships with pupils or parents can benefit from mediation regarding the issues affecting the relationship.
Mediation and effective conflict management support improved communication and understanding between a school and the community it serves and within the community in general.
The financial costs of unresolved conflict due to time taken up, impact of stress on staff potentially leading to absence etc. can be reduced if the conflict is resolved and mediation can assist with this.
Mediation between parents and schools and / or local authorities can help to resolve disagreements regarding the provision of Special Education such as which school is allocated, what support is allocated, the Statement of SEN for the child, whether a child is to be assessed or not etc.