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What’s my secret? I teach every child to be a problem solver. If their computer doesn’t work, I have them fix it (what’s wrong with it? What did you do last time? Have you tried…?) If they can’t remember how to do something, I prod them (Think back to the instructions. What did you do last week? See that tool—does that look like it would help?) I insist they learn those geek words that are tech terminology (There’s no such thing as earphones. Do you mean headphones? I don’t understand when you point. Do you mean the cursor?) No matter how many hands are waving in my face, I do not take a student’s mouse in my hand and do for them, nor will I allow parent helpers to do this (that is a bigger challenge than the students. Parents are used to doing-for. They think I’m mean when I won’t—until they’ve spent a class period walking my floorboards.). I guide students to an answer. I am patient even when I don’t feel it inside. My goal is process, not product.
By year 2, I let them help each other. Why not reception? Because every reception child I’ve met is sure they know the answers whether they do or not so two things happen: 1) I have to retrain the student they trained which makes everyone feel bad, 2) the ‘teacher’ doesn’t get his/her work done and likely neither does the ‘trainee’. Year 2 and up, they have a year under their belt. They understand basic terminology and problem solving. And, they’re eager to share their knowledge.
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The result of all this critical thinking is students learn that they can solve their own problems, they can think through a situation and come to a resolution, and many problems are solved by following what they did in the past. In the end, it’s not just about technology skills. It’s about life skills.
I’ve developed a list of twenty of the most common problems primary school students face and how to solve them. Once students know these twenty problems, they can solve over half the situations that stop them from moving forward on any given day. Next month, drop by. I’ll share with you the problems that my year 6 can solve. Don’t’ worry. I’ll also give you the solutions.