I was talking with a friend the other day. He runs his own business, so needs to be creative in his daily thinking. He offered a great nugget of wisdom, which was this: if you are going online, just do one thing.
Kaizen: The business philosophy implemented by the Japanese in order to improve productivity. They worked on the idea that, if everybody did their job properly, there was no need to stockpile anything. This meant they could lower overheads, reduce backlog and speed up efficiency and productivity.