The company aims at bettering customer service in the public sector, and will have a dedicated customer service team on hand during regular working hours, as well as a next day delivery service. Through working with procurement specialists Pagabo, Frillo will be able to offer its education sector customers industry-leading consultancy service for their procurement, including benchmarking and tendering.
Founder and managing director Gerard Toplass said: “Frillo is the first and only ‘walk-up’ webstore for the public and private sectors. Every school and academy in the UK can now enjoy a personalised EU compliant online shopping experience with an unbelievable amount of benefits.
“The public sector is miles behind the private sector in terms of the choice and service that it provides its customers. While we understand that regulations are in place for a reason to protect institutions and organisations, there is still a need to offer businesses a great end-to-end consultancy service.”